FiiO X Jade Audio - KA11

Portable USB Amp & DAC

Sale price₹ 2,999 Regular priceMRP: ₹ 3,499
Sold out
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Color: Midnight Black
Type: Type-C

Expected to be restocked by December 1st week

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Why FiiO is Special

🇨🇳

Designed in China

Established & Reputed

Trust us, our reputation in the audio world speaks for itself!


This headphone or gear comes from a well-respected brand known for its high-quality audio equipment, so you can be confident in your purchase.


If you see a product marked as “🎖️ Established & Reputed”, it means you're getting a top-tier device from a brand that's earned its stripes in the audio industry.

Revered by Audiophiles

Audiophiles can be really picky and tough to impress and if the audiophile community says something sounds good, you can bet it's great!


This headphone or gear has gained recognition and admiration from audiophiles, who are known for their discerning taste in high-fidelity audio. They appreciate its precision, attention to detail and its ability to deliver an immersive sonic experience.


If you see a product marked as "🙌🏻 Revered by Audiophiles", it means that it meets the highest standards of sound quality and performance, making it a top choice for anyone who values exceptional audio experiences.

🐣

Born in 2007

Why we love this DAC/Amp

Value for Money

Great sound always doesn't have to come with a fancy price tag.


Every once in a while we come across a product that give you a lot more value for the price.


If you see products marked as "🥜 Value For Money" you can be sure you're getting a great bang for your buck.

Ideal for Beginners

Lost in the Audio Maze? Let Us Guide Your Beginner Audiophile Journey!


If you are a newcomer in the audio world, this headphone or gear is a stepping stone for those overwhelmed by the plethora of options available.


If you see a product marked with “🌱 Ideal for Beginners," it indicates that this device is perfect for starting your audiophile journey.

Audiophile Community Favourite

This headphone or gear has a seal of approval from our audiophile community.


It is hit among the pickiest of audio enthusiasts. It comes with two thumbs up and is the community’s and one of our favourites.


If you see a product marked as “🦋 Audiophile Community Favourite”, you're in for a sonic treat with top-tier sound quality that will make your ears swoon and elevate your listening experience to new heights!

Works Great with Type-C

Don’t have a 3.5mm headphone jack on your phone? Don’t worry we got you covered.


This headphone or gear is fully compatible with Type-C USB connectors. Not only do they seamlessly connect to your device without needing an additonal dongle or adapter and ensures optimal performance without any hassle.


If you see a product marked as “📱 Works Great with Type-C”, you can be confident that you'll experience seamless connectivity with a universal connection standard that simplifies your audio setup.

Built like a Tank

No need to worry about durability.


If you're seeking a headphone or gear with a strong, rugged build, this snapshot indicates that this is the one for you.


If you see a product marked with “🪖 Built like a Tank", it means this product is crafted with metal in its design, ensuring exceptional robustness and durability.

Why it Sounds Amazing

DAC Chip

Know the secret to your pristine audio.


This headphone or gear reveals the secret sauce behind superior audio quality, highlighting the presence of a high-performance DAC chip for pristine sound reproduction.


If you see products marked as “⚙️ DAC Chip”, expect to experience your music with unparalleled clarity, detail, and fidelity, ensuring that every note and nuance is faithfully reproduced for your listening pleasure.

Power Output

When you need that juice to get the best out of your products.


This headphone or gear packs a punch, revealing the product's impressive power output capabilities, ensuring it can handle even the most demanding products with ease.


If you see products marked as “🚀 Power Output”, you're in for a treat with robust performance for driving high-fidelity products without breaking a sweat.

FiiO and Jade Audio Launches A Pocket-Sized DAC & Amp - The FiiO KA11

FiiO has designed yet another high-fidelity creation with the sound excellence of the Jade Audio. The FiiO KA11 is a dedicated USB DAC & Amp that provides seamless connectivity with your phones, tablets and computers. FiiO has housed high-performance DAC and headphone amplifier chip units that will provide exceptional sound in your listening experience. The more compact, grand and impactful KA11 is assembled to elevate your on-the-go music jamming or audio listening experience.

Audio Excellence With High-Fidelity Circuit

The FiiO KA11 is developed with a specially-designed high-fidelity circuit, which includes a high-performance, single-ended CS43131 DAC and SGM8262 Op-Amp chip, high precision crystal oscillator and independent power supply. This competent design enables the KA11 to provide you with superior sound quality. All these impressive components and meticulous engineering have enhanced its grandeur, ensuring that FiiO KA11 delivers an outstanding audio output of 245mW at 16Ω and 200mW at 32Ω.

Exceptional Decoding Capabilities For Accurate Sound

The high-quality components supplied in the KA11 aims to provide an elevated audio performance through precise arrangement on the immersion gold finish circuit board. This arrangement ensures outstanding measurements of THD+N of less than 0.0006%, an SNR of 125dB, and minimizes noise levels below 1.7 dB. The FiiO KA11 has earned a Hi-Res Audio certification, validating its impressive sound quality. This on-the-go music partner sets new standards for portable audio excellence.

Easy Plug-n-Play Operation

The KA11 is compatible with various devices as it comes in two variants - the USB Type-C and the Lightning connector. It offers a versatile connectivity alternative, letting you pair with Android or iOS smartphones and tablets or Windows and Mac computers. The FiiO KA11 not only elevates your music jamming sessions but also offers an immersive gaming experience with UAC2.0 and UAC1.0 modes support. You can plug in your KA11 with devices such as the Switch and PS5 in the UAC1.0 mode. The KA11 provides a low-latency gaming experience while aiming to restore rich and detailed sound effects in your gaming audio.
Please note that switching to UAC1.0 mode requires the FiiO Control app.

High-Purity OFC Cable For Superior Durability

FiiO has supplied a high-purity oxygen-free, palladium-plated copper cable with your KA11. This cable aims at delivering low impedance, providing quick transmission of signals and reducing external interference. The copper wires are covered by a layer of flexible silicone and braided cloth, making it a soft yet durable cable. The FiiO KA11 is carefully manufactured with rigorous testing at FiiO’s high-standard labs, with 5000 cycles of USB plugging and unplugging tests, cable weight-bearing experiments, and swing tests. The USB cable plug demonstrates superior conductivity and durability, ensuring resistance for various daily usage scenarios.

Customise The KA11 With The FiiO Control App

The KA11 offers the convenience of easy controls through the FiiO Control app, allowing you to modify various settings including the RGB lighting and digital filter. It features three light indications that light up based on the significant audio format the audio is playing in. The blue light indicates PCM <48kHz, the yellow light indicates PCM >48kHz and the green light indicates DSD. 

Note: The KA11 is only supported by the FiiO Control App on Android Devices.

Aluminium-Magnesium Alloy Body

The KA11 is a visually striking dongle featuring a durable aluminium-magnesium alloy body. This design showcases elegance with its meticulously crafted curves and intricate inlaid designs. Its alluring appearance is sure to draw attention and admiration.

Audio Excellence With High-Fidelity Circuit

The FiiO KA11 is developed with a specially-designed high-fidelity circuit, which includes a high-performance, single-ended CS43131 DAC and SGM8262 Op-Amp chip, high precision crystal oscillator and independent power supply. This competent design enables the KA11 to provide you with superior sound quality. All these impressive components and meticulous engineering have enhanced its grandeur, ensuring that FiiO KA11 delivers an outstanding audio output of 245mW at 16Ω and 200mW at 32Ω.

Exceptional Decoding Capabilities For Accurate Sound

The high-quality components supplied in the KA11 aims to provide an elevated audio performance through precise arrangement on the immersion gold finish circuit board. This arrangement ensures outstanding measurements of THD+N of less than 0.0006%, an SNR of 125dB, and minimizes noise levels below 1.7 dB. The FiiO KA11 has earned a Hi-Res Audio certification, validating its impressive sound quality. This on-the-go music partner sets new standards for portable audio excellence.

Easy Plug-n-Play Operation

The KA11 is compatible with various devices as it comes in two variants - the USB Type-C and the Lightning connector. It offers a versatile connectivity alternative, letting you pair with Android or iOS smartphones and tablets or Windows and Mac computers. The FiiO KA11 not only elevates your music jamming sessions but also offers an immersive gaming experience with UAC2.0 and UAC1.0 modes support. You can plug in your KA11 with devices such as the Switch and PS5 in the UAC1.0 mode. The KA11 provides a low-latency gaming experience while aiming to restore rich and detailed sound effects in your gaming audio.
Please note that switching to UAC1.0 mode requires the FiiO Control app.

High-Purity OFC Cable For Superior Durability

FiiO has supplied a high-purity oxygen-free, palladium-plated copper cable with your KA11. This cable aims at delivering low impedance, providing quick transmission of signals and reducing external interference. The copper wires are covered by a layer of flexible silicone and braided cloth, making it a soft yet durable cable. The FiiO KA11 is carefully manufactured with rigorous testing at FiiO’s high-standard labs, with 5000 cycles of USB plugging and unplugging tests, cable weight-bearing experiments, and swing tests. The USB cable plug demonstrates superior conductivity and durability, ensuring resistance for various daily usage scenarios.

Customise The KA11 With The FiiO Control App

The KA11 offers the convenience of easy controls through the FiiO Control app, allowing you to modify various settings including the RGB lighting and digital filter. It features three light indications that light up based on the significant audio format the audio is playing in. The blue light indicates PCM <48kHz, the yellow light indicates PCM >48kHz and the green light indicates DSD. 

Note: The KA11 is only supported by the FiiO Control App on Android Devices.

Aluminium-Magnesium Alloy Body

The KA11 is a visually striking dongle featuring a durable aluminium-magnesium alloy body. This design showcases elegance with its meticulously crafted curves and intricate inlaid designs. Its alluring appearance is sure to draw attention and admiration.

Type-C Input

OFC Cable

3.5mm Headphone Output

Accessories to Get you Started

1. Manual
2. Warranty Card


All You Need To Know About The FiiO KA11

Headphone Output
3.5mm (Single-Ended)
Microphone Pass-through
Not Available
DAC
Cirrus Logic CS43131
Input
Type-C/Lightning
Power Output
L+R>245mW+245mW (16Ω/THD+N<1%)
L+R>200mW+200mW (32Ω/THD+N <1%)
L+R≥22mW+22mW (300Ω/THD+N <1%)
Max Supported Formats
384kHz/32bit, DSD256


Other Details


Generic Name DAC & Amp
Importer Details Importers Name: Ferrari Video
Address: 63/18, 1st Main Road, Gandhi Nagar, Chennai - 600020
Contact No: 044-24420733
Dimensions 40mm x 15mm x 8mm
Net Quantity 1
Manufacturer Details Name: HK JADE Audio Technology CO., Limited
Address: Room 1508, 15/F, Yalam Central Studio II, 625 Nathan Road, Kowloon, CHINA
Package Contents FiiO KA11
ManuaL, Warranty Card


1 Year Warranty

Don't sweat it, this FiiO X Jade Audio - KA11 comes with a 1 Year warranty from FiiO that covers manufacturing defects. All products featured on Headphone Zone are backed by an original manufacturer's warranty.

Read more about FiiO's warranty in India.

Inspiring Audio Excellence Worldwide

FiiO creates high-quality music gear like DACs, Music Players, and Amplifiers at affordable prices, appealing to music lovers worldwide. With a presence in India via its FiiO India website and global availability on various platforms, FiiO focuses on user needs and innovation to deliver exceptional audio solutions. Their product range, spanning players, speakers, earphones, and DAC & Amp, aims to inspire with soulful music experiences.

Fun fact:The brand name FiiO is composed of Fi (fidelity from HiFi) and iO (number 1&0), representing the convenience that the digital world brings to life.

Explore Collection
The FiiO x Jade Audio KA11 is an excellent choice for those on a budget seeking a compact dongle DAC & Amp. With its detailed sound, affordability, and portable design, the KA11 is an ideal option for beginner audiophiles.

RAGHAV SOMANI

The sub-$30 price already brings excellent price-to-performance to the conversation, but more than that, the power output specs are really impressive for such a miniature device.
The FiiO KA11, still entry-level but packed with much more power and advertised as a real portable DAC/Amp thanks to the CS43131 chip and improved circuitry.
The FiiO KA11 dongle DAC is a good travel companion for budget audiophiles with its small, lightweight, and powerful output performance.
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FiiO X Jade Audio - KA11 Portable USB Amp & DAC Sale price₹ 2,999 Regular price₹ 3,499
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FiiO X Jade Audio - KA11 Portable USB Amp & DAC Sale price₹ 2,999 Regular price₹ 3,499
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DAC Chip

Cirrus Logic CS43131

ESS Sabre ES9219

Dual Cirrus Logic CS43131

Headphone Output

3.5mm Single-Ended

3.5mm Single-Ended

3.5mm Single-Ended

Ideal For

🌱 Beginners

🌱 Beginners

🌱 Beginners

Power Output

Upto 200mW+200mW @ 32 Ohms

70mW @ 32 Ohms

80mW @ 32 Ohms

Input

Type-C/Lightning

Type-C

USB-C



Have a question? Get in touch!

Check out the most common questions our customers ask. Still have questions? Talk to our Headphone Gurus.

Our customer support is available Monday to Friday: 10am-6:30pm.Average answer time: 2-3 Hours

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  • Value for Money

    Great sound always doesn't have to come with a fancy price tag.


    Every once in a while we come across a product that give you a lot more value for the price.


    If you see products marked as "🥜 Value For Money" you can be sure you're getting a great bang for your buck.

  • Ideal for Beginners

    Lost in the Audio Maze? Let Us Guide Your Beginner Audiophile Journey!


    If you are a newcomer in the audio world, this headphone or gear is a stepping stone for those overwhelmed by the plethora of options available.


    If you see a product marked with “🌱 Ideal for Beginners," it indicates that this device is perfect for starting your audiophile journey.

  • Incredibly Popular

    Some things deserve all the attention.


    This headphone or gear is a crowd favourite, winning over fans everywhere with its undeniable audio quality.


    If you see products marked as “🥇 Incredibly Popular”, you’re opting for a tried-and-true choice that’s loved by many, ensuring you're getting something that’s proven to be awesome and widely acclaimed.

  • Works Great with Type-C

    Don’t have a 3.5mm headphone jack on your phone? Don’t worry we got you covered.


    This headphone or gear is fully compatible with Type-C USB connectors. Not only do they seamlessly connect to your device without needing an additonal dongle or adapter and ensures optimal performance without any hassle.


    If you see a product marked as “📱 Works Great with Type-C”, you can be confident that you'll experience seamless connectivity with a universal connection standard that simplifies your audio setup.

  • DAC Chip

    Know the secret to your pristine audio.


    This headphone or gear reveals the secret sauce behind superior audio quality, highlighting the presence of a high-performance DAC chip for pristine sound reproduction.


    If you see products marked as “⚙️ DAC Chip”, expect to experience your music with unparalleled clarity, detail, and fidelity, ensuring that every note and nuance is faithfully reproduced for your listening pleasure.

  • Power Output

    When you need that juice to get the best out of your products.


    This headphone or gear packs a punch, revealing the product's impressive power output capabilities, ensuring it can handle even the most demanding products with ease.


    If you see products marked as “🚀 Power Output”, you're in for a treat with robust performance for driving high-fidelity products without breaking a sweat.

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  • Premium Economy

    Sensible spending and class above in quality.


    This headphone or gear offers top-notch sound and performance without much impact on your pocket, promising a delightful experience that exceeds your expectations at an economical price point.


    If you see a product marked as “💎 Premium Economy," it indicates that you're getting a high-quality audio product with exceptional sound clarity and reliable performance, all at a budget-friendly price.

  • For Enthusiasts on a Budget

    We are here to help you find the best bang for your buck.


    This headphone or gear is made for all passionate hobbyists who want top-notch gear without breaking the bank.


    If you see a product marked as “🪴 For Enthusiasts on a Budget”, get ready to indulge in your music with high-quality, affordable products that keep your wallet happy and your enthusiasm alive!

  • Balanced Output

    Upgrading from single-ended to balanced can be the easiest way to improve your sound.


    This DAC, Amp or Hi-Res player offers a balanced output, ensuring pristine audio quality with minimised interference and enhanced clarity for your listening pleasure.


    If you see a product marked as "⚖️ Balanced Output”, get ready for a symphony of crystal-clear tunes, free from any unwanted noise drama!

  • Works Great with Type-C

    Don’t have a 3.5mm headphone jack on your phone? Don’t worry we got you covered.


    This headphone or gear is fully compatible with Type-C USB connectors. Not only do they seamlessly connect to your device without needing an additonal dongle or adapter and ensures optimal performance without any hassle.


    If you see a product marked as “📱 Works Great with Type-C”, you can be confident that you'll experience seamless connectivity with a universal connection standard that simplifies your audio setup.

  • DAC Chip

    Know the secret to your pristine audio.


    This headphone or gear reveals the secret sauce behind superior audio quality, highlighting the presence of a high-performance DAC chip for pristine sound reproduction.


    If you see products marked as “⚙️ DAC Chip”, expect to experience your music with unparalleled clarity, detail, and fidelity, ensuring that every note and nuance is faithfully reproduced for your listening pleasure.

  • Power Output

    When you need that juice to get the best out of your products.


    This headphone or gear packs a punch, revealing the product's impressive power output capabilities, ensuring it can handle even the most demanding products with ease.


    If you see products marked as “🚀 Power Output”, you're in for a treat with robust performance for driving high-fidelity products without breaking a sweat.

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  • Premium Economy

    Sensible spending and class above in quality.


    This headphone or gear offers top-notch sound and performance without much impact on your pocket, promising a delightful experience that exceeds your expectations at an economical price point.


    If you see a product marked as “💎 Premium Economy," it indicates that you're getting a high-quality audio product with exceptional sound clarity and reliable performance, all at a budget-friendly price.

  • For Enthusiasts on a Budget

    We are here to help you find the best bang for your buck.


    This headphone or gear is made for all passionate hobbyists who want top-notch gear without breaking the bank.


    If you see a product marked as “🪴 For Enthusiasts on a Budget”, get ready to indulge in your music with high-quality, affordable products that keep your wallet happy and your enthusiasm alive!

  • Balanced Output

    Upgrading from single-ended to balanced can be the easiest way to improve your sound.


    This DAC, Amp or Hi-Res player offers a balanced output, ensuring pristine audio quality with minimised interference and enhanced clarity for your listening pleasure.


    If you see a product marked as "⚖️ Balanced Output”, get ready for a symphony of crystal-clear tunes, free from any unwanted noise drama!

  • Works Great with Type-C

    Don’t have a 3.5mm headphone jack on your phone? Don’t worry we got you covered.


    This headphone or gear is fully compatible with Type-C USB connectors. Not only do they seamlessly connect to your device without needing an additonal dongle or adapter and ensures optimal performance without any hassle.


    If you see a product marked as “📱 Works Great with Type-C”, you can be confident that you'll experience seamless connectivity with a universal connection standard that simplifies your audio setup.

  • DAC Chip

    Know the secret to your pristine audio.


    This headphone or gear reveals the secret sauce behind superior audio quality, highlighting the presence of a high-performance DAC chip for pristine sound reproduction.


    If you see products marked as “⚙️ DAC Chip”, expect to experience your music with unparalleled clarity, detail, and fidelity, ensuring that every note and nuance is faithfully reproduced for your listening pleasure.

  • Power Output

    When you need that juice to get the best out of your products.


    This headphone or gear packs a punch, revealing the product's impressive power output capabilities, ensuring it can handle even the most demanding products with ease.


    If you see products marked as “🚀 Power Output”, you're in for a treat with robust performance for driving high-fidelity products without breaking a sweat.

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  • Premium Economy

    Sensible spending and class above in quality.


    This headphone or gear offers top-notch sound and performance without much impact on your pocket, promising a delightful experience that exceeds your expectations at an economical price point.


    If you see a product marked as “💎 Premium Economy," it indicates that you're getting a high-quality audio product with exceptional sound clarity and reliable performance, all at a budget-friendly price.

  • Balanced Output

    Upgrading from single-ended to balanced can be the easiest way to improve your sound.


    This DAC, Amp or Hi-Res player offers a balanced output, ensuring pristine audio quality with minimised interference and enhanced clarity for your listening pleasure.


    If you see a product marked as "⚖️ Balanced Output”, get ready for a symphony of crystal-clear tunes, free from any unwanted noise drama!

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    Enjoy the convenience of seamless wireless connectivity


    This headphone or gear indicates that the product supports wireless connectivity via Bluetooth, freeing you from the tangles of cords and cables.


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    If you see products marked as “⏳ Battery Life”, be rest assured that you'll enjoy extended usage time, whether it's for uninterrupted music playback, extended gaming sessions, or all-day productivity, keeping you powered up throughout your day.

  • DAC Chip

    Know the secret to your pristine audio.


    This headphone or gear reveals the secret sauce behind superior audio quality, highlighting the presence of a high-performance DAC chip for pristine sound reproduction.


    If you see products marked as “⚙️ DAC Chip”, expect to experience your music with unparalleled clarity, detail, and fidelity, ensuring that every note and nuance is faithfully reproduced for your listening pleasure.

  • Power Output

    When you need that juice to get the best out of your products.


    This headphone or gear packs a punch, revealing the product's impressive power output capabilities, ensuring it can handle even the most demanding products with ease.


    If you see products marked as “🚀 Power Output”, you're in for a treat with robust performance for driving high-fidelity products without breaking a sweat.

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Customer Reviews

Based on 52 reviews
67%
(35)
19%
(10)
10%
(5)
0%
(0)
4%
(2)
D
Debashish Das (Patna)
Portability and Performance

My SIMGOT EW200 has a neutral sound signature. After pairing it with FIIO KA11 there is a significant amount of thump in the bass and the overall music is now more enjoyable.
It does heats up because of the power it delivers.
The cable quality and the overall built is very good.

Hey there, thanks a lot for this lovely review and we are glad you are enjoying it! Keep the music playing.

A
Arppitan BM (Bengaluru)
It's amazing

I received my FiiO X Jade Audio KA11 yesterday (05/06/2024) and so this is my initial impressions and experience

Introduction

As an audiophile who is always on the lookout for portable yet high-quality audio solutions, I recently picked up the FiiO X Jade Audio KA11, a Type-C DAC/Amp. Pairing it with my Samsung Galaxy S21 FE and ASUS TUF A15 laptop, as well as my FiiO FH11 IEM, I was eager to see how this compact device would enhance my listening experience.

Design and Build Quality

The FiiO X Jade Audio KA11 features a sleek, compact design that is perfect for on-the-go use. Its solid metal casing not only looks premium but also feels durable and robust in hand. The device is minimalist yet stylish, fitting seamlessly with both my smartphone and laptop setups. The connectors (Type-C port and the 3.5 mm port) are well-crafted and sturdy, ensuring reliable performance even with frequent use.

Sound Quality

The sound quality delivered by the KA11 is nothing short of impressive. Equipped with the high-performance ESS ES9281AC PRO DAC chip, it brings a significant improvement over the built-in audio of both my Samsung Galaxy S21 FE and ASUS TUF A15 laptop. The audio output is clear, detailed, and well-balanced across all frequencies. The bass is tight and punchy, the mids are natural and smooth, and the highs are crisp without any harshness. Whether I'm listening to high-resolution FLAC files or streaming my favourite tracks, the KA11 enhances the overall listening experience dramatically.

Connectivity and Compatibility

One of the major strengths of the KA11 is its seamless connectivity. The Type-C interface allows for easy and reliable connection with my Samsung Galaxy S21 FE and ASUS TUF A15 laptop. The plug-and-play functionality is particularly convenient, eliminating the need for additional drivers or software but if you do want to get the full experience and control you can indeed download drivers and app for your PC or Smartphone. Additionally, the KA11 supports various high-resolution audio formats, ensuring I get the best possible sound quality from my diverse music library.

User Interface and Controls

The user interface of the KA11 is straightforward and intuitive. The LED indicator is a thoughtful addition, offering visual feedback on the current sampling rate and operational status.

Heat Management

One thing to note is that the KA11 tends to get warm to the touch after just a few minutes of use. While this is noticeable, it’s not something to be overly concerned about. The warmth is a typical characteristic of high-performance DAC/Amps and does not affect the device’s performance or safety.

Value for Money

The FiiO X Jade Audio KA11 offers exceptional value for money. It provides audio performance that rivals more expensive DAC/Amps while maintaining a reasonable price point. For audiophiles looking for a portable solution to enhance their mobile and laptop audio experience, the KA11 is a worthwhile investment.

Conclusion

In conclusion, the FiiO X Jade Audio KA11 is a fantastic portable DAC/Amp that delivers outstanding sound quality, robust build, and seamless connectivity. Its user-friendly design and impressive audio performance make it an ideal companion for audiophiles on the go. If you’re looking to elevate your listening experience with your smartphone or laptop, the KA11 is definitely a device to consider.

Hey there, thanks a lot for this lovely and detailed review and we are glad you are enjoying it! Keep the music playing.

S
Saravana Ramachandra (Bengaluru)
Faculty product

The item is defective and I'm yet to receive any help from the headphones zone team. The delivery was quick however their ability to resolve any issues seems to very late or never ending as I'm still waiting to hear from the headphones zone team.

Hey there,

We're sorry to hear that you've received a defective FiiO X Jade Audio - KA11. As we directly procure our inventory from the brand, it is not possible for us to determine the functionality of any unit before unboxing the same at our end.

Having said that, as this product is eligible for a 7 Day Replacement Guarantee, we've sent you an email with the link to raise a return request and we kindly ask you to fill out the same.

Once we have received your return request, please be rest assured our team will definitely assist you with your case.

N
NIkhil Rehan (New Delhi)
FiiO X Jade Audio

So, Bring a audiophile from a long time and i recently came in touch with your website before i was into sony and switched off the wired earphones and went TWS but thank you so much for bringing back the old school way of listening kf songs. The connecter has really brought major changes to the song listening experience. It made a lot of old earphones back to my life. Keep up the good work.

Thank you for sharing your experience with us! We're delighted to hear that you had a great experience shopping with us! We appreciate your support and look forward to serving you again!

a
a.j. (Mumbai)
Superb hi res with fiio jade ka11❤️❤️❤️

Lover super bass and loss sounds

We're glad that you have such great thoughts about your purchase. We're glad that you had a great listening experience and we hope to see you soon!