Authorized Service Partner: Sennheiser India

Sennheiser's Warranty Period is 2 Years from the Date of Invoice for all products.


Sennheiser offers great entry level, affordable in-ear headphones, wireless headphones for TV & home theatre systems, studio monitoring headphones, professional DJ headphones as well as audiophile quality open-back over-ear headphones. Sennheiser continues to be household name, recognizable to anyone with even a passing interest in sound. In the unlikely event that a Sennheiser product develops a fault within the warranty period, please check the contact details below. Sennheiser offers its 2 Years Manufacturing Warranty in India through its Authorized Service Partner Sennheiser India. All you gotta do is make sure that the issue with your product is eligible for warranty claim. Please read this page thoroughly before contacting the brand.

CONTACT DETAILS

What's Eligible Under Warranty

MANUFACTURING DEFECTS

  • No Sound Output
  • Noise while Charging
  • Buttons Not Working
  • Not charging
  • Doesn't turn on
  • Any other manufacturing defect

What's Not Eligible Under Warranty

PHYSICAL DAMAGES

  • Wear and tear from usage
  • Cosmetic flaws
  • Wire/cord tearing
  • Damages to accessories
  • Any other accidental damage
  • Natural disasters or animal related damages

How to Claim a Warranty?


The process to claim warranty for each brand is different. For Sennheiser, it's required that you get in touch with them directly.


As long as you have your invoice which serves as your proof of purchase, any Sennheiser service center that services headphones should be in a position to fulfill your warranty claim request. If you’ve bought the product from Headphone Zone's webstore but have misplaced your invoice, you can simply contact us with your order number and we will send you your invoice. But if you’ve bought the product from any other offline store or online portal, you will have to contact the seller directly before contacting the service center.


The warranty period starts from the date mentioned on the invoice, which is why the invoice copy is imperative for you to claim warranty.


In case you aren't getting any help from the brand or are facing any issues with warranty, please let us know. We will try our best to intervene and get you the help that you need.


Please note that Headphone Zone is neither authorized nor liable to provide any replacement or refunds for this brand's products.


Sennheiser Contact Details


For all products except PC series:


Service Partner: Sennheiser India

Website: Warranty, Service & Repair Info

Email: in-info@sennheiser.com

Phone: 1800-22-3632


For the PC series


Email: help@eposaudio.com