Authorized Service Partner: EPOS India

EPOS's Warranty Period is 2 Years from the date of Invoice for all products.


EPOS offers great entry-level, affordable in-ear headphones, wireless headphones for TV & home theatre systems, studio monitoring headphones, professional DJ headphones as well as audiophile quality open-back over-ear headphones. EPOS continues to be a household name, recognizable to anyone with even a passing interest in sound. In the unlikely event that a EPOS product develops a fault within the warranty period, please check the contact details below. EPOS offers its 2 Years Manufacturing Warranty in India through its Authorized Service Partner EPOS India. All you gotta do is make sure that the issue with your product is eligible for a warranty claim. Please read this page thoroughly before contacting the brand.

CONTACT DETAILS

What's Eligible Under Warranty

MANUFACTURING DEFECTS

  • No Sound Output
  • Buttons Not Working
  • Any other manufacturing defect

What's Not Eligible Under Warranty

PHYSICAL DAMAGES

  • Wear and tear from usage
  • Cosmetic flaws
  • Wire/cord tearing
  • Damages to accessories
  • Any other accidental damage
  • Natural disasters or animal related damages

How to Claim a Warranty?


The process to claim a warranty for each brand is different. For EPOS, it's required that you get in touch with them directly.


As long as you have your invoice which serves as your proof of purchase, any EPOS service center that services headphones should be in a position to fulfill your warranty claim request. If you’ve bought the product from Headphone Zone's webstore but have misplaced your invoice, you can simply contact us with your order number and we will send you your invoice. But if you’ve bought the product from any other offline store or online portal, you will have to contact the seller directly before contacting the service center.


The warranty period starts from the date mentioned on the invoice, which is why the invoice copy is imperative for you to claim the warranty.


In case you aren't getting any help from the brand or are facing any issues with the warranty, please let us know. We will try our best to intervene and get you the help that you need.


Please note that Headphone Zone is neither authorized nor liable to provide any replacement or refunds for this brand's products.


Epos Contact Details


Service Partner: Epos India

Service Center:

EPOS Audio India Pvt Ltd.

Unit 206, Prestige Atrium 1st Floor, Level 2

No.1 Central Street, Bangalore – 560001

Website: Warranty Service & Repair Info

Phone: +91 1204184843