Audio-Technica Warranty Claim and Service

Authorized Service Partner: Alphatec Audio Video Pvt. Ltd.

Winner of numerous industry awards, Audio-Technica manufactures products that set serious standards for quality, durability and price/performance. In the unlikely event that an Audio-Technica product develops a fault within the warranty period, please check the contact details below. Audio-Technica offers its 1 Year Manufacturing Warranty on all Consumer products through its Authorized Service Partner Rashi Peripherals and 3 Years Manufacturing Warranty on all M-Series and E-Series (Pro Products) through its Authorized Service part Alphatec Audio Video Pvt. Ltd. All you gotta do is make sure that the issue with your product is eligible for a warranty claim. Please read this page thoroughly before contacting the brand.

CONTACT DETAILS

Warranty Period on Audio-Technica Products

Audio-Technica's Warranty Period is 3 years for the following products

Audio-Technica's Warranty Period is 1 year and if you register the product over here, you get an extended 2 Years of warranty from the date of Invoice for all M-Series and E-Series (Pro Products).

Audio-Technica - ATH-M20x
Audio-Technica - ATH-M30x
Audio-Technica - ATH-M40x
Audio-Technica - ATH-M50x
Audio-Technica - ATH-M60x
Audio-Technica - ATH-R70x
Audio-Technica - ATH-E50
Audio-Technica - ATH-E40

Audio-Technica's Warranty Period is 1 year for the following products

Audio-Technica - ATH-102USB
Audio-Technica - ATH-AD500X

What's Eligible Under Warranty

MANUFACTURING DEFECTS

One side not working
Both sides not working
Channel imbalance
Crackling Sound
Mic/Remote not working
Any other manufacturing defect

What's Not Eligible Under Warranty

PHYSICAL DAMAGES

Wear and tear from usage
Cosmetic flaws
Wire/cord tearing
Damages to accessories
Any other accidental damage
Natural disasters or animal-related damages

How to Claim a Warranty?

The process to claim warranty for each brand is different. For Audio-Technica, it's required that you get in touch with them directly.

As long as you have your invoice which serves as your proof of purchase, any Audio-Technica service center that services headphones should be in a position to fulfill your warranty claim request. If you’ve bought the product from Headphone Zone's webstore but have misplaced your invoice, you can simply contact us with your order number and we will send you your invoice. But if you’ve bought the product from any other offline store or online portal, you will have to contact the seller directly before contacting the service center.

The warranty period starts from the date mentioned on the invoice, which is why the invoice copy is imperative for you to claim the warranty.

In case you aren't getting any help from the brand or are facing any issues with warranty, please let us know. We will try our best to intervene and get you the help that you need.

Please note that Headphone Zone is neither authorized nor liable to provide any replacement or refunds for this brand's products.