Authorized Service Partner: Altiat

Altiat's Warranty Period is 18 Months from the Date of Invoice for all the products.


Altiat is a brand dedicated to the world of headphones. In the unlikely event that an Altiat product develops a fault within the warranty period, please check the contact details below. Altiat offers 18 Months Manufacturing Warranty in India. All you gotta do is make sure that the issue with your product is eligible for a warranty claim. Please read this page thoroughly before contacting the brand.

CONTACT DETAILS

What's Eligible Under Warranty

MANUFACTURING DEFECTS

  • No Sound Output
  • Noise while Charging
  • Buttons Not Working
  • Not charging
  • Doesn't turn on
  • Any other manufacturing defect

What's Not Eligible Under Warranty

PHYSICAL DAMAGES

  • Wear and tear from usage
  • Cosmetic flaws
  • Wire/cord tearing
  • Damages to accessories
  • Any other accidental damage
  • Natural disasters or animal related damages

How to Claim a Warranty?


The process to claim a warranty for each brand is different. For Altiat, it's required that you get in touch with them directly.


As long as you have your invoice which serves as your proof of purchase, any Altiat service center that services headphones should be in a position to fulfill your warranty claim request. If you’ve bought the product from Headphone Zone's webstore but have misplaced your invoice, you can simply contact us with your order number and we will send you your invoice. But if you’ve bought the product from any other offline store or online portal, you will have to contact the seller directly before contacting the service center.


The warranty period starts from the date mentioned on the invoice, which is why the invoice copy is imperative for you to claim the warranty.


In case you aren't getting any help from the brand or are facing any issues with the warranty, please let us know. We will try our best to intervene and get you the help that you need.


Please note that Headphone Zone is neither authorized nor liable to provide any replacement or refunds for this brand's products.


Altiat Contact Details


Website: Warranty, Service & Repair Info

Email: altiat.india@gmail.com

Address: 1001 Sai Indu Tower, Near Asian Paints, LBS Marg, Mumbai - 400078 India